Slow internet speeds can be caused by various factors. First, check if you have reached your monthly data limit. If not, try rebooting your modem/router and ensure that your devices are not running any bandwidth-intensive applications in the background. If the issue persists, contact our support team for further assistance.

Setting up your modem/router is a simple process. Start by connecting your modem to the main internet line and plugging it into a power source. Then, connect your router to the modem using an Ethernet cable and power it on. Finally, search for available Wi-Fi networks on your device and select your router's network name (SSID). If you encounter any issues during setup, refer to the user manual provided with your equipment or contact our support team.

Frequent disconnections can be frustrating. Start by checking the physical connections between your modem, router, and devices to ensure they are secure. If the issue persists, it could be due to signal interference or outdated firmware. Try relocating your router away from potential sources of interference and updating its firmware. If the problem continues, our support team can assist you in troubleshooting and resolving the disconnection issue.

To enhance Wi-Fi signal strength, try the following steps:

• Place your router in a central location, away from obstructions.
• Keep your router elevated, preferably at a higher position.
• Reduce interference from other devices, such as cordless phones or microwaves.
• Consider using Wi-Fi extenders or mesh systems to expand coverage.
• Set up a strong Wi-Fi password to prevent unauthorized access and excessive usage by others.

Inability to access specific websites may be due to several reasons. First, clear your browser cache and cookies, then try accessing the website again. If the problem persists, check if the website is temporarily down or blocked in your region. Additionally, ensure that your firewall or antivirus software is not blocking the website. If you are still unable to access the website, contact our support team for further investigation.

To secure your Wi-Fi network, follow these steps:

• Change the default administrator password on your router.
• Enable WPA2 or WPA3 encryption for your Wi-Fi network.
• Use a strong, unique password for your Wi-Fi network.
• Disable remote management access to your router.
• Regularly update your router's firmware to patch security vulnerabilities.
• Consider enabling MAC address filtering to restrict access to known devices.
• Disable guest network access if not in use.

We proudly offer our wireless internet services throughout the Lehigh Valley region in Pennsylvania. Our coverage extends throughout northern surrounding towns, ensuring that residents and businesses in these areas can enjoy fast and reliable internet connectivity.

To check the availability of our services in your area, please contact our team with the address you would like service at. We will be able to provide accurate serviceability with speeds available at the location.

Yes, we are continuously working to expand our services and coverage to serve more customers. While we may not have specific details at the moment, we are actively exploring opportunities to bring our reliable wireless internet to new areas. Stay tuned to our website and social media channels for updates on future expansions.

Yes, we understand the importance of bridging the digital divide and providing internet access to rural communities. We strive to extend our services to rural areas whenever feasible. Please contact our team to see if we currently offer services in your rural area. If our services aren’t available, we may be able to work with you on expanding our network to your location so that you and nearby neighbors can experience the Final network.

Currently, our services are primarily focused on providing coverage within the Lehigh Valley region and nearby surrounding areas. However, we are constantly evaluating opportunities for expansion. We recommend checking our website or contacting our team periodically to stay updated on any future plans for service availability outside our current coverage area. Please contact us if you would like the Final network to expand to your area.

As a fixed wireless internet provider, our services are designed to cater to specific coverage areas and are not intended for roaming outside those areas. Our focus is on delivering reliable and high-speed internet connectivity to customers within our coverage zone. We recommend exploring alternative internet options or contacting local service providers in the area you are traveling to for internet solutions during your time outside our coverage area.

Nope! Your internet service includes unlimited data, that will never slow regardless of how much bandwidth you use on the network. We know how important it is to stay connected, so we will never impose any service limitations.

Absolutely! We understand that businesses have unique connectivity needs. That's why we offer a comprehensive suite of business services designed to support the specific needs of modern organizations. Our services include high-speed internet connections, scalable bandwidth options, dedicated IP addresses, virtual private network (VPN) solutions, cloud connectivity, hosted communication systems, and more. Whether you're a small business or an enterprise, our business solutions provide fast and reliable internet connectivity, dedicated support, and customizable features to optimize your operations and empower your growth. Contact our dedicated business team to discuss your specific requirements and explore how our solutions can benefit your business, or learn more about our business solutions here.

Yes, we offer wholesale solutions designed for service providers, businesses, and organizations seeking to leverage our infrastructure and network capabilities. Our wholesale solutions provide reliable connectivity, flexible bandwidth options, and robust support to meet the diverse needs of our partners. Whether you're a wireless carrier, an internet service provider, or a business looking to resell our services, our wholesale solutions can help you expand your reach and deliver high-quality internet connectivity to your customers. You can learn more about our carrier solutions here or contact our carrier team.